Swap & Replace Service
Authenticity Notice
Please note: Our products are only available on unclehector.com and hectormadenshoes.com. Any other websites are counterfeit. Please verify carefully.
Order Confirmation Reply
After you complete the order, you will receive an order confirmation email, please reply in time, we will process the order faster and better
Swap & Replace Service
Description:
Are you in need of a hassle-free product exchange or replacement? Our Swap & Replace Service is here to make the process smooth and convenient for you.
Service Features:
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Effortless Exchanges: Say goodbye to the complexities of traditional returns. Our service simplifies the exchange process for you, no need to return it.
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Fast Turnaround: Get your new product sooner with our efficient service. We prioritize swift replacements to minimize downtime.
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Expert Assistance: Our dedicated team is ready to assist you every step of the way, ensuring a seamless experience.
Service Fee:
To cover the cost of processing and handling your exchange, a nominal service fee applies. This fee helps us maintain our high service standards and offer you the best support possible.
Most countries are free shipping. Except South America.
Most of the products in the world will be received in 7-12 days. Some cities will be a little late because of the delivery company, but they will also be received in 20 days.
Delay Compensation:
We will compensate customers with cash coupons for shipping delays in transportation due to unexpected circumstances.
From the date of placing order, if the product are not in delivered state in tracking website within 14 working days (excluding weekends), we will provide a delay compensation of 20$ .You can use it unconditionally for your next purchase.
We want you to be 100% satisfied with your purchase. Items can be returned or exchanged within 30 days of delivery.Do not tear off the tag.
For more return details, please refer to the Return Policy
